Contact Accha to Place Your Order

You can make an appointment to visit our showroom in Chelsea We understand that it can be difficult to make a decision about purchasing items of clothing online and are happy for customers to make an appointment with us to try any garment(s) to see if it is right for them.

Terms and Conditions

If you wish to return an item, you must do so within 14 days of invoice date. Refunds and exchanges will be offered for purchases made online or on the telephone, where we recognise that customers have not had the opportunity to see the goods in person. All items must be returned unused and in saleable condition.

Please send your returns to Accha Ltd., 9 Lincoln Street, London SW3 2TS

In any other circumstances, customers who return goods within 14 days of purchase, will be able to exchange or offered a credit note to the the value of their purchase. Please send your returns to the address above.

Privacy Policy

• What we need
  We collect information you provide us when you purchase from us, register to attend one of our events or subscribe to our mailing list. This information might include your name, address, email address, phone number and other information relevant to the event or service that you’re registering for.
  
  
• Why we need it
  We need to know basic personal data in order to update you with relevant information about our products, sales and upcoming events that you have engaged us to provide. If you do not provide this information, we will be unable to keep you updated as per your request.
  
  
• How we look after it
  We do not, and will not, sell any of your personal data to any third party – including your name, address or email address. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.
  
  By the definitions of GDPR, Accha Ltd. and on form is the ‘controller’ of your data, the organisation MailChimp is the ‘processor’ of your data. Subscribers personal details will be transferred to MailChimp, the applicable activities performed by MailChimp are: data collection through electronic sign up forms, storage of personal data in distribution lists and the transfer of personal data to certain of MailChimp’s sub-processors, who perform critical support for their services. Mailchimp’s servers and offices are located in the United States, so your information may be transferred to, stored, or processed in the United States. The legal ground for transferring personal data set out in the GDPR allows for an ‘adequacy decision’ – a decision by the European Commission that an adequate level of protection exists for personal data in the country, territory or organisation to which it is being transferred. A ‘Privacy Shield’ framework is one such example. MailChimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework. They are committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles.
  
  
• How long we keep it for
  We will retain your information for as long as is necessary to provide you with the products or services that you have requested from us, or for as long as the law otherwise permits. Where you have not participated, attended or registered to attend or participate in one of our events, or otherwise engaged with us in seven years, we will contact you to reconfirm your subscription, unless we have an obligation to retain it for longer (for example for taxation purposes).